Lloyds customers hit by online banking woes

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The UK's largest current account provider has reported problems with its online banking service.

Lloyds Banking Group said some customers with Lloyds' accounts faced "intermittent issues" when trying to log onto the online system.

It has apologised and says it is trying to resolve the problem urgently. App services are working normally.

The bank has 10 million account holders, 60% of whom use digital services.

The problems do not affect services from Halifax and Bank of Scotland, which are also part of Lloyds Banking Group.

A number of customers of Lloyds have taken to social media to question what is happening.

Skip Twitter post by @slehardy

@AskLloydsBank I can’t access online banking either via mobile app or web. What’s happening?

— Sophie Le Hardy (@slehardy) February 11, 2019


End of Twitter post by @slehardy

Skip Twitter post by @robertleekhd

@AskLloydsBank I’ve not been able to log on to my business banking this morning? The webpage doesn’t load. Are you aware of any issues?

— Robert Leek (@robertleekhd) February 11, 2019


End of Twitter post by @robertleekhd

Last month, hundreds of thousands of Lloyds, Halifax, and Bank of Scotland customers were unable to make payments from their online accounts.

Some could not pay and transfer money online, while others were not able to confirm whether funds were arriving in their account.

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